Cancellation Policy

 Cancellation Policy

  • If you cancel your order within 1-5 days from your due date, it's non-refundable.
  • If you cancel your order within 6-21 days from your due date, it's 50% refundable.

 

Late pick-up or no-show fee 

  • $10 of the late fee may be incurred for late pickups when it’s delayed more than 15 mins from the reserved pickup time. The pick-up time will be rearranged by us and we’ll inform you of the next available pickup time.
  • If you don’t pick up your cake by our closing time, your pickup will be rearranged to the next day, with a $20 overnight storage fee on top of a $10 late fee.